Friends and Family Test Results

Poor

Overall, the surgery is very good but things are slipping. Always struggle just to get appointment but seems getting worse. I had a very bad splinter injury but as I couldn’t get an appointment I had to see the lady at the chemist. She said I needed strong dose of penicillin. Then I had to go back yet again to get them on prescription.
Two weeks later it was getting worse, not better. I managed to get an appointment with a nice lady nurse. She quickly looked at it then said I needed a double dose of penicillin, so another prescription.
It has been highly infected caused by a budlea bush splinter. I thought I’d got most of it out. It has been badly weeping with yellow gunge.
Yesterday, to my suprise, after squeezing out the gunge, a splinter which was well over an inch long and about 6mm thickness protruded out of the wound.
So, that had been buried in my hand for nearly 4 weeks. I have a good picture if you’d like to see it.
As I’m a farmer, work cannot stop but the pain and inability to carry important jobs out have caused me real delays and stress.

Firstly, I think you need to try and sort out your appointment book. As most surgeries you need more doctors with the ever increasing population.
Secondly, because I couldn’t see a qualified doctor, I could have easily got sepsis. For all I know, I might have it now, but it seems more painful to just try and get to see someone.

Very good

Prompt service. Professional.

Nothing

Very good

I was seen roughly on time for my yearly review Lisa was very pleasant and helpful. Received several reminders of my appointment should I have forgotten.
Had a medication review by phone with the pharmacist who was also very pleasant and helpful

Very good

Got appointment fairly promptly. Was rung when original appointment cancelled and new one made. Nurse was on time and friendly and helpful.

Nothing

Neither good nor poor