Markfield Medical Centre

Friends and Family Test Results

Summary of past responses

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Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Very good

April 23, 2026 at 3:01 pm

Very good

All your nurses are outstanding

Nothing really

April 23, 2026 at 3:01 pm

Don’t know

This is an impossible question to answer – dealing with a GP surgery likely involves multiple interactions so can’t be summed up in a single rating. Rating it good because one part of the experience was good means that another individual’s unsatisfactory performance goes unresolved and proper feedback to prompt improvement isn’t received. Similarly focusing a score on the less good elements means that someone else’s excellent work is diminished inaccurately. This has to be broken down into eg booking appointment/ arrival at reception and waiting/ experience with the GP / any other interactions/.

When making appointments the person I’ve dealt with sometimes doesn’t seem to know who they’ve booked you in with, for example.

April 23, 2026 at 3:01 pm

Very good

Polite staff and on time

April 23, 2026 at 3:01 pm

Very good

Appointment given to suit me , called in on time, nice clean environment, very helpful nice nurse.

Can’t think of anything

April 23, 2026 at 2:59 pm

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