Markfield Medical Centre

Friends and Family Test Results

Summary of past responses

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Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Very good

Got an appointment on the day and was in time

May 15, 2024 at 6:43 pm

Very good

Reassuring answer to my question

May 15, 2024 at 6:27 pm

Poor

My meds review was scheduled for some time ago but has still not taken place. I was meant to have one recently but was unable to take the call before the caller rang off. I then received an SMS giving me a face to face appointment next Monday but apparently this will be a phone review also. I feel as though my meds review is not much of a priority.

Why was I sent a surgery appointment when the actual meds review is listed as a phone call? Why am I (not for the first time) being sent a survey when no actual contact has been made? Case of the left hand not knowing what the right hand is doing?

May 15, 2024 at 6:12 pm

Very good

Appointment on time, friendly staff, quick efficient appointment.

Again nothing to improve on as I thought my experience was yet again excellent.

May 15, 2024 at 6:06 pm

Very good

Minimum waiting time, polite staff & was dealt with very efficiently

May 15, 2024 at 5:32 pm

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