Friends and Family Test Results

Poor

The staff are polite
I’m seen in a timely manner
If I message via NHS app I get a response quickly
The GPs are willing to consider options beyond prescriptions; self help books for example giving me ownership and responsibility for managing my own health. As it should be.

Very good

I am always pleased. Everyone helpful and listens

Nothing,

Very good

.

.

Very good

Very friendly and the doctor really listened and put me at ease.

N/a

Very good

I received the help and information I needed in good time as always. .

Seeing someone face to face is always much better.
Also the receptionist gave me 2 vphone calls of messages from the doctor asking if I wanted to take an extra blood pressure tablet and another about taking another statin or an alternative. I didnt feel I could answer that without a conversation with a Gp .