Summary of past responses
You must include a field id or key in your graph shortcode.Recent responses
| Thinking about our GP practice… Overall, how was your experience of our service? | Please can you tell us why you gave your answer? | Please tell us about anything that we could have… | Date |
|---|---|---|---|
Very good | I had a telephone appointment with Dr Patel to discuss my concerns with a letter I had received from the Max Fac department at the LRI. Dr Patel was superb. He listened carefully to what was quite a lengthy explanation of what I felt had gone wrong with the consultant’s description of my meeting with him, and was very supportive of me. He even apologised on behalf of the NHS for what had happened; something he had not been personally responsible for, but he nonetheless felt I had been let down by the Service, and wished to apologise on the NHS’s behalf. He recorded my concerns on my patient notes, and we agreed a way forward. Thank you Dr Patel. | NA | April 4, 2024 at 3:53 pm |
Very good | Professional and courteous service | April 4, 2024 at 3:52 pm | |
Very good | Excellent care ….very thorough. Also folllow-up appointment for re-assessment booked. | Was happy with everything. | April 4, 2024 at 3:51 pm |
Very good | I arranged a telephone appointment with the doctor without problem and she called me back at the appointed time. | N/a | April 4, 2024 at 3:51 pm |
Very good | I had no problem getting through to the surgery and then had an appointment offered for the following day. Both the receptionist and the doctor were professional courteous and helpful. I have no concerns with any part of my contact with the surgery. | I have no concerns to report | April 4, 2024 at 3:51 pm |