Markfield Medical Centre

Friends and Family Test Results

Summary of past responses

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Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Very good

Listened to me and dealt with problem

Nothing

March 21, 2024 at 10:45 am

Very good

It was lovely and fast just what I wanted and lovely lady talking to me bout my life whilst I was there calmed nerves

March 21, 2024 at 10:37 am

Poor

Appointment was 9.30 arrived at 9.10 so I would have plenty of time. Was actually seen at 9.50. Booking in system wasn’t working so had to wait in a queue for 10 minutes to book in.
This appointment was for a 5 minute blood test.

Booking in screen could’ve work. Receptionist spent about 15 minutes making an appointment for patent at the front of the queue Where I appreciate her thought and care for the patient when there was so many of us waiting to book in perhaps she could’ve taken this into account and booked the appointment sooner, even the patient making the appointment seemed surprised she was given so many options and asked so many questions when she had already stated any day any time.

March 21, 2024 at 10:35 am

Good

I didn’t wait, saw nurse, helpful, etc.

Don’t know.

March 21, 2024 at 10:34 am

Very good

I got an appointment the next day, Dr Wong was very thorough, excellent

Nothing really, as luckily hardly need to see a doctor was most impressed

March 21, 2024 at 10:30 am

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