Markfield Medical Centre

Friends and Family Test Results

Summary of past responses

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Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Very good

Always very good first class

April 26, 2024 at 9:50 am

Very good

Staff always polite and helpful .

Not really

April 26, 2024 at 9:49 am

Good

I had to wait quite a while to be seen but then treated quickly and efficiently as usual.

Advise on arrival if there is an unavoidable delay so the patient could do something with that time other than sit not knowing how long the wait will be. (make a phone call, visit the toilet, back to the car or chemist.)

April 26, 2024 at 9:47 am

Good

Generally very friendly service however at times there has been some rude interactions very recently

Ensure a patient has enough medication to last until the follow up appointment and not assume they do.

Also if a patient is asking for a medication to be prescribed there is a genuine medical reason for it and assuming there isn’t or they don’t need it as quite offensive to the patient as they are suffering already.

April 26, 2024 at 9:42 am

Very good

Staff friendly, efficient and obliging. Always seen at the prescribed time or close to it.

April 26, 2024 at 9:38 am

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