Markfield Medical Centre

Friends and Family Test Results

Summary of past responses

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Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Very good

Very helpful staff. Can always get a same day appointment when needed for my children. Corine was so lovely, friendly and helpful when advising on my son’s illness. What an asset to your team

June 26, 2024 at 9:18 am

Very good

June 26, 2024 at 9:18 am

Poor

It’s taken 3 weeks for me to get an appointment, with no change to my medication made

Offer in-person appointments within a more reasonable time scale

June 26, 2024 at 9:17 am

Very good

I rang for a telephone appointment at 8 and the Dr had called me by 8.40. Asked me relevant questions about my issue and arranged for someone to contact me about an appointment for a blood test. Surgery called later that morning and I have a blood test arranged in 2 weeks.

It would be nice to have had the blood test sooner but I don’t this is an unreasonable time to have to wait.

June 26, 2024 at 9:17 am

Very good

I’m my recent interactions both clinical and reception/telephone personnel have been excellent, the team were professional, compassionate and helpful, appointment availability was exemplary it truly is the best medical centre.

No improvements required keep doing what you are doing – thank you

June 26, 2024 at 9:17 am

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