Markfield Medical Centre

Friends and Family Test Results

Summary of past responses

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Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Very good

Very good service very puncture

Not really

October 27, 2023 at 9:34 am

Good

Not sure why these feedback things are so prevalent these days – everyone seems to need constant praise for just doing their job! The surgery does its job, generally to a ‘good’ standard. Depends who answers the phone.

The new phone system is horrendous, last time I rang I was ‘number 30 in the queue’ .
Having a human answer the phone promptly and caringly would be great. Knowing the receptionists know who’s calling is annoying – it feels like they are not answering because they don’t like you. You imagine them all drawing straws as to who should answer! ?

October 27, 2023 at 9:13 am

Very good

October 27, 2023 at 9:09 am

Very good

The staff at the practice are very helpful and polite.

Nothing

October 27, 2023 at 8:43 am

Very good

Very helpful and took time to explain my results.

Not during this visit

October 27, 2023 at 8:40 am

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