Markfield Medical Centre

Friends and Family Test Results

Summary of past responses

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Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Very good

Very helpful and collaborative consultation with Dr Heaton. Difficult to manage the flare up of a chronic condition in a pre-operative context. Patients expectations and needs met, and agreed with orthopaedics. Good rapport with Dr Heaton.

Nothing. This was a complex situation which meant Dr Heaton had limited options. The consultation was approached collaboratively. To me highlights the importance of continuity of care and doctor -patient relationship. Five people plus the patient worked together to resolve an issue. Very happy.

March 12, 2025 at 5:38 pm

Very good

Dry helpful and pleasant

March 12, 2025 at 5:37 pm

Good

It was a new patient appt where I thought I would have some basic checks carried out but I didn’t and when I asked the GP the reply was that the nurse will carry those checks out in 12 months time!

My appt was running late about 15/20mins and I understand it can be the case with appts running over but no acknowledgment!

March 12, 2025 at 5:34 pm

Good

March 12, 2025 at 5:33 pm

Very good

At first when I came at the appointment time the system was down. I was told that I would receive a message to let me whats happening. I got the text letting me know that I could go in and have the blood test.

You did whatever was possible. Thank you.

March 12, 2025 at 5:33 pm

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